How do I Factory Reset my Mitel Phone?

For 6863/6865i:

1. Press the ⚙️ on the phone to enter the Options List.
2. Select “Administrator Menu” and enter your Admin password (default is 22222).
3. Select Factory Default.
4. The “Restore Defaults?” prompt will display. Press # to confirm.

For 6867i/6869i:

1. Press the ⚙️ on the phone to enter the Options List.
2. Press the Advanced softkey and enter your Administrator password using the keypad keys. (Default is 22222)
3. Select Reset.
4. With Factory Default highlighted, press the Select softkey.
5. The “Factory Default?” prompt displays. Press Yes to factory default the phone. (The phone immediately sets the phone to factory defaults and automatically restarts the phone.)

For 6873i:

1. Press the ⚙️ on the phone to enter the Options List.
2. Press the Advanced softkey.
3. Enter the Administrator password and press the blue Enter key. Default is (22222)
4. Press the Reset icon. (If required, swipe left on the screen to navigate to the second page of options.)
5. With Factory Default highlited, press the Select softkey.
6. The “Factory Default?” prompt displays. Press Yes to factory default the phone. (The phone immediately sets the phone to factory defaults and automatically restarts the phone.)